COOKIE POLICY
1. Commitment
We at Vretta recognize the importance of your privacy as you navigate through our website. We utilize cookies to enhance your browsing experience and provide functionalities that meet your needs. Our commitment to safeguarding your personal information extends to how we manage the cookies on our website.
We are committed to transparency in the use of your information. This Cookie Policy is designed to inform you about how we deploy cookies, the types of cookies we use, and the specific purposes for which they are used. We ensure that all cookie usage on our site complies with legal and regulatory standards, particularly under the General Data Protection Regulation (GDPR).
Our commitment is as follows:
- We will employ cookies solely for the purposes outlined herein, ensuring they are essential for a smooth and functional browsing experience.
- We pledge to use cookies transparently, providing you with clear information about the nature of each cookie, its provider, its purpose, the data it collects, and its retention period.
- We will not share the information collected by cookies with any third party unless necessary to provide the services you requested or to comply with legal obligations.
Your privacy is our top priority. We are committed to using cookies that respect your privacy rights and align with your preferences. We value your choices and strive to provide a browsing experience tailored to your needs.
2. Understanding Cookies
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed by the web server or the client's computer; this allows the server to deliver a page tailored to a specific user, or the page itself can contain some script which is aware of the data in the cookie and thus is able to carry information from one visit to the website (or related site) to the next.
Upon your first visit to our website, you will have the opportunity to accept or decline. This is designed to ensure that our website remembers your preferences (such as username and language, among others) for a certain period of time. Therefore, you will not need to re-enter them while browsing the website during the same visit.
By using our website, you agree to the placement of functional and strictly necessary cookies, which are designed to enhance your interaction with Vretta. We prioritize transparency and give you control over your cookie preferences, respecting your choices and privacy.
3. Cookie Usage and Management
At Vretta, we leverage cookies to enhance your navigation and interaction with our website, ensuring a personalized and efficient online experience.
Our cookies are not used for marketing purposes, nor do they track your activity across websites for advertising. They are strictly employed to improve our website's functionality and provide the services you need while ensuring your privacy and data security
Here is how we implement cookies on our website:
3.1. Necessary Cookies
Necessary cookies are the cookies that are essential for the operation of our website. They enable core functionalities and security features of the website. These cookies do not require your consent, as they are critical for the website to function properly. They ensure that your use of our digital environment is secure and compliant with regulatory standards. The following table summarizes the cookie usage activities related to the necessary cookies employed on our website.
| # | Host | Cookie Name | Service | Purpose | Cookie Type and Duration |
|---|---|---|---|---|---|
| 3.1.1. | secure.vretta.com | olfsk | Cookie set by Olark Live Chat software | Maintains chat history across pages. | First-party; 1 year |
| 3.1.2. | secure.vretta.com | _ok | Cookie set by Olark Live Chat software | Provides functionality for websites to engage in the chat with visitors. Contains a site identifier, used for security purposes. | First-party; Session |
| 3.1.3. | secure.vretta.com | _oklv | Cookie set by Olark Live Chat software | Provides functionality for websites to engage in chat with visitors. Used to improve caching of software. | First-party; Session |
| 3.1.4. | hypatia.vretta.com | olfsk | Cookie set by Olark Live Chat software | Maintains chat history across pages. | First-party; 1 year |
| 3.1.5. | hypatia.vretta.com | _ok | Cookie set by Olark Live Chat software | Provides functionality for websites to engage in chat with visitors. Contains a site identifier, used for security purposes. | First-party; Session |
| 3.1.6. | hypatia.vretta.com | _oklv | Cookie set by Olark Live Chat software | Provides functionality for websites to engage in chat with visitors. Used to improve caching of software. | First-party; Session |
| 3.1.7. | m.stripe.com | m | Stripe Payment Processing | This domain is associated with Stripe, a company that provides payment processing software and application programming interfaces for e-commerce websites and mobile applications. | Third-party; 1 year |
| 3.1.8. | hypatia.vretta.com | _okdetect | Cookie set by Olark Live Chat software | Detects when storage contexts have changed due to SSL or host transitions (helps maintain your chat across pages). | First-party; Session |
| 3.1.9. | hypatia.vretta.com | _okck | Cookie set by Olark Live Chat software | Used to test whether the visitor's browser allows cookies to be stored. | First-party; Session |
| 3.1.10. | hypatia.vretta.com | wcsid | Cookie set by Olark Live Chat software | Session identifier used only on our site to keep track of a single chat session. | First-party; Session |
| 3.1.11. | hypatia.vretta.com | _okcs | Cookie set by Olark Live Chat software | Used to store chat state information, maintaining session specifics. | First-party; Session |
| 3.1.12. | secure.vretta.com | _okdetect | Cookie set by Olark Live Chat software | Detects when storage contexts have changed due to SSL or host transitions (helps maintain your chat across pages). | First-party; Session |
| 3.1.13. | secure.vretta.com | _okck | Cookie set by Olark Live Chat software | Used to test whether the visitor's browser allows cookies to be stored. | First-party; Session |
| 3.1.14. | secure.vretta.com | wcsid | Cookie set by Olark Live Chat software | Session identifier used only on our site to keep track of a single chat session. | First-party; Session |
| 3.1.15. | secure.vretta.com | _okcs | Cookie set by Olark Live Chat software | Used to store chat state information, maintaining session specifics. | First-party; Session |
| 3.1.16. | boxen.vretta.com | oc_sessionPassphrase | OwnCloud | Used to secure sessions with a passphrase for encrypted session data. | First-party; Session |
| 3.1.17. | boxen.vretta.com | ocqvz8yfasq9 | OwnCloud | Used to identify user sessions and maintain secure connections. | First-party; Session |
| 3.1.18. | static.olark.com | _okgid | Cookie set by Olark Live Chat software | Used to test whether the visitor's browser allows cookies to be stored. | Third-party; Session |
Here is a detailed explanation of the functional cookies we use and their purposes:
3.2.1. Olark Live Chat Software
These cookies enable the functionality of our live chat feature, allowing for real-time communication between you and our support team. Cookies from Olark maintain software state information and help manage chat sessions effectively. They ensure that your message history is preserved across different pages of our site, facilitating a seamless communication experience. Additionally, these cookies help identify you when you return, enhancing your interaction without needing to reintroduce previously discussed concerns.
3.2.2. Stripe Payments
Stripe cookies are essential for processing payments securely on our website. They provide critical functionality that enables transactions without storing sensitive financial information on our servers. These cookies remember your identity during the transaction process to ensure that your user experience is consistent and secure from start to finish. By remembering who you are, Stripe can process payments efficiently, reducing the need for you to re-enter your payment information for each transaction.
The following table summarizes the cookie usage activities related to the functional cookies employed on our website.
| # | Host | Cookie Name | Service | Purpose | Cookie Type and Duration |
|---|---|---|---|---|---|
| 3.2.1. | hypatia.vretta.com | _okbk | Cookie set by Olark Live Chat software | Provides functionality for websites to engage in chat with visitors. Contains software state information. | First-party; Session |
| 3.2.2. | hypatia.vretta.com | __stripe_sid | Stripe Payment Processing | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. | First-party; Session |
| 3.2.3. | secure.vretta.com | _okbk | Cookie set by Olark Live Chat software | Provides functionality for websites to engage in chat with visitors. Contains software state information. | First-party; Session |
| 3.2.4. | secure.vretta.com | __stripe_sid | Stripe Payment Processing | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. | First-party; Session |
| 3.2.5. | hypatia.vretta.com | hblid | Cookie set by Olark Live Chat software | Identifies a unique visitor between visits. | First-party; 1 year |
| 3.2.6. | secure.vretta.com | __stripe_mid | Stripe Payment Processing | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. | First-party; 1 year |
| 3.2.7. | secure.vretta.com | hblid | Cookie set by Olark Live Chat software | Identifies a unique visitor between visits. | First-party; 1 year |
| 3.2.8. | hypatia.vretta.com | __stripe_mid | Stripe Payment Processing | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. | First-party; 1 year |
4. Managing Your Cookie Preferences
At Vretta, we believe in providing comprehensive control over your digital experience; this includes how cookies are used when you visit our website. Here is how you can manage your cookie preferences to tailor your browsing experience according to your needs:
4.1. Cookie Consent Banner
Upon your first visit to our website, a cookie consent banner will appear, allowing you to accept or decline the use of Non-Necessary cookies.
Click here to manage your cookie preferences4.2. Browser Settings
You can also manage your cookies through your web browser settings anytime. Most browsers offer functionalities that allow you to see which cookies are currently stored on your device, delete them individually, or block cookies from specific or all websites.
4.3. Additional Tools
For those seeking another layer of privacy, third-party tools are available to manage cookies. These tools can help you detect and manage cookies on various websites, ensuring your preferences are respected across your online activities.
By adjusting your cookie settings, you can control the level of monitoring and personalization you permit, ensuring that your browsing experience aligns with your privacy preferences. We respect your decisions and will comply with your preferences to the fullest extent within the technical limitations of our website functionalities. Please contact our Data Protection Officer for further guidance or more information on our cookie practices.
5. Contact
If you have questions, concerns, or would like to provide us with any feedback on our Cookie Policy, please reach out to our Data Protection Officer at dpo@vretta.com.
6. Revision History
Please note that our Cookie Policy is reviewed, audited, and revised periodically without notice. It is your responsibility to review the Cookie Policy each time you use our website.
| Revisions | Date |
|---|---|
| Cookie Policy audited by a third-party auditor for compliance with the GDPR | May 10, 2024 |